Managed Services

With our fully outsourced IT management and Helpdesk services, you inherit our quality support and presence whenever you need us most. With our 24/7 and global presence, you are never alone. Choose VIRE as your reliable, scalable and nimble managed services partner.

Managed Helpdesk

Managed helpdesk provides end user support. We offer business hours and after hour support. All the tools for monitoring and reporting are included.

Proactive Monitoring

We proactively monitor your network that allows us to catch most of the problems before they become bigger issues.

Managed Network

With our managed network solution, you can rest assured that all devices are monitored and maintained to the highest standards. We monitor 24x7 for issues and security risks.

Managed Infrastructure

We manage your core IT Infrastructure to ensure smooth operation whether you are using Microsoft or open-source. We have your covered.

Managed Cloud

Whether you are using AWS or Azure, VIRE can manage these services in cloud and ensure you are getting peak efficiency.

Managed Applications

VIRE can manage your inbound and third-party application for you, so you can focus on your business.

Data Management

VIRE Provides end to end data management solution from extraction / ETL all the way to analysis and dashboarding.

Automated Escalation

If an issue is not resolved within the specified time frame, it is automatically escalated.

Management Reporting

Monthly reporting to IT stake holders to give insight of the whole organization.

IT ROADMAP

As part of the service we create an IT road map and a strategic IT plan. This will ensure that you are always ahead of the changing IT world.

Our Approach

Information Technology has evolved to global scale. VIRE's approach to manage our customers. We utilize the global approach and pool talent from around the world to service our customer in 4 continents. This ensure that our customers are getting the best possible services at the best possible price.

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